Svend Rummel has been at Second Avenue for over 10 years as our Manager of Quality Assurance. He grew up in Europe and has seen a lot of it, but still has a love for Rochester (despite the cold winters!) Svend has a talent for problem solving, both in and outside the office. Not only has he made sure our projects run smoothly, but he’s also served as a volunteer firefighter for 10 years! When he’s not saving the day, he enjoys reading, cooking, biking, and downhill skiing. Svend’s favorite part of the job is interacting with all the varied educational content we handle, and seeing how it is ultimately conveyed to the end users. Our bar is always rising with Svend on our team!